Recent Customer Reviews :
Our list of reviews is very extensive, so we can't keep this
page updated as we wished for, below is some of our past messages sent by our customers.
After our recent holiday in the Faro area, I felt I should write to thank you once again for
your excellent service and customer care.
I have lost count of the number of times over the years
you have provided a car for us on our trips to the Algarve but the vehicles have always been excellent and
your service has always been 'spot on'. We have never had cause to complain and all our dealings have been
easy, friendly, prompt and efficient.
You have been able to provide a variety of vehicles for us over
the years ranging from a compact car for two right up to a nine seater people carrier (with 2 infant seats as on
our recent holiday). They have always been waiting for us at the airport and you are always very competitively
priced. You have never tried to sell us 'unwanted extras' and everything has always been very open and
Thank you again. If we are able to get over next year again (as I am sure we will), we won't
look any further than Farocar for our hire vehicle.
With kindest regards to you and all the team.
We just arrived safely back home, and wish to thank you for your professional & friendly replies.
We already miss the Algarve, and our tiny vehicle that was perfect for our fun holidays.
The car was good, clean and still smelling brand new.
Floren Dagn, Helsinki - Finland (15/February)
Greetings from Denmark,
Many thanks for all your support whilst I was messing around in the Algarve, had a great time, and thanks for everything.
Djoni Braham, Copenhagen - Denmark (17/August)
Arrived back in UK after a great holiday – the car was terrific and was very easy to drive.
Muito obrigado a todos os povos para a sua assistência, Hopefully see you early 2010, feliz adeus
Alex Miller, Scotland - Glasgow (10/September)
Easy pick up and drop off location, nice new car dated 2008 and in good clean condition.
Fuel policy is very simple, return same as when collected, although when I left the vehicle I didn't have time to refill (late for flight),
and farocar only charged me the actual fuel difference which was fair. Other than that, I am a happy customer, multo obrigada.
Darren, England - London (15/August)
Just a quick reply now I am back in the UK to thank you for the excellent service I received for my booking
(September 2-18th) with you. For a very competitive price I received a nearly new Seat Ibiza and an upgrade
to a Ford Focus Estate for the second car, which was a great help with the amount of luggage my son and his
girlfriend managed to bring. Also your agents were really quick and helpful on arrival and departure and we
were on our way with the minimum of fuss. I will be recommending your company to friends and will always use
you in future. Many thanks again and well done.
Martin Turrell and family, UK (24/September)
We are back home in Ireland now, after a great week in Portugal. The car was a great addition to the holiday, thanks.
Marc Conroy, Ireland (13/September)
thank you very much for the Rover Car and for the not complication by the rental. My next rent in Faro its FaroCar.
We gave my Friends your Net Address send.
Genoveva and Erhard Seemann, Germany (03/September)
Hello from Finland,
Thank you very much for GOOD service and just new WV Polo car.
With new car we had not any problem and we have lovely holidays in Algarve and one day in Spain.
When we came next time there, I will contact first to you.
Sunny days and happy smiles to all of you, Hannu and family
Hannu Valkama, Finland (15/August)
I wish to thank you for your excellent service while I was on holidays in the Algarve for the last 5 weeks. It
was very good of you to provide me with a new car which met our requirements exactly. I will be back in touch
with you next year when I am next in Portugal.
Des Mulcair, Ireland (11/August)
I am writing with regards to the above rental number as well as the car we hired for my parents-in law.
We hired two cars on the 12th June 08; one we returned on the 19th and the other on the 26th June. One was in
the name of Mr & Mrs. Hawkins and the other in the name of Mr & Mrs Bray.
The car hired in the name of Mr & Mrs Bray had a car seat; if there was anything negative I would say that
the standard of the car seat did not give us the comfort that our daughter was entirely safe.
Putting that aside I would like to say a huge thank you for the extremely efficient service we received. The
cars were exactly what we asked for and the condition could not be questioned.
I will most certainly be using your services upon my return.
Can you please confirm that the cars we returned to your satisfaction.
Chris Bray, UK (10/August)
As you will remember our car hire experience in 2006 was not the most enjoyable with you, but I wanted to write
and let you know how this time you met all our expectations.
I would also like to extend a special thank you to Mr Domingos for providing one car free of charge. He was
good for his word and both cars supplied were new models.
I WILL USE YOU AGAIN IN 2008!
Mark Derbyshire, UK (08/August)
Thank you for your efficient and friendly service.
The car arrived at our hotel on Sunday morning 6th. July as requested.
Your girls were most helpful and we were pleased with the Seat Ibiza.
We had a great holiday and having the car meant we were
able to see a lot of the area roundabout Carvoeiro.
Martin Smith, UK (15/July)
We hired a car from you from 19th May until 8th June and I am contacting you to thank you very much for the
excellent service that you provided. The car was perfect for our needs and your collection and drop back arrangements were excellent.
Thank you very much and we will see you again next May.
Katie Kelleher, UK (10/June)
This is our third year booking with Faro cars and your service and prices remain second to none.
Stephen Daines, England (25/May)
Just an email to say thank you for the excellent service you provided to us on our holiday in Portugal. We
arrived back from Faro on Saturday last and found your service at arrival to Faro on 31st April excellent and
returned the car the following Saturday – although we did leave it with a lot of extra petrol than we got it
with, but we did not mind as your service was excellent.
Thanking you and your staff
John Caulfield & Nicola Whyte, UK (07/May)
I confirm the car was returned to Faro airport Tuesday 4th March at 12.00. The key was left in the FaroCar van
as the representative was not in the car park.
The car was excellent. Many thanks for noting my comments and providing a better vehicle. We plan to
return on a regular basis and trust that we will be able to use your services with confidence again in the future.
John Metcalfe, UK (05/March)
Ola Mary! It's great to be writing to you again. Many thanks for the excellent service we received on our
visit last month; as always everything went according to plan and the car was a delight - a Renault Megane estate
- wonderful! I am writing to you as, as you will be able to see from the above, we are about to make our 8th booking with you!
We wouldn't use anyone else! There will be 3 adults travelling and we would very much like either the
Peugeot 307 estate or the Megane again?!
It would be fantastic. I look forward to hearing from you. Muito obrigada!
Linda Willsher, UK (19/February)
As per last year just wanted to thank you for all your help. The car we had was great and perfect for my family in making our holiday so great.
Look forward to speaking to you next year.
Marc Seager, Rainham - England (08/August)
I am just writing to say thank you for the hire car that you arranged for us to collect at Faro Airport on 2
June. Your representative was there to meet us and promptly arranged the pickup from the Airport car park.
The car - a Peugeot 307 diesel was the model we wanted and we were surprised it was such a new model compared
to so many other companies which deliver much older models. It was a very pleasant experience driving in
Portugal and Spain and we dropped the car back at the airport without any damage to report.
We will certainly recommend you and look forward to using you again in the future.
Susan Sauter, UK (19/June)
Many thanks to you for your email and for the Car Hire service. We will certainly use your company again when
we are in Portugal and will also recommend you to friends and family.
Alan Grisedale, Caerphilly - UK (12/April)
Just want to thank all at farocar for an excellent service.
It made a first class start to our holiday picking up the car within 10 mins of coming out of the airport.
Kevin Braham, UK (11/April)
Hi there. Just a follow up message from your recent telephone call from yesterday, regarding some feedback
Re: our holiday hire car. We were indeed very satisfied with the car and all the arrangements made for us to
pick it up and return it during our stay in Portugal. A nice touch was the provision of enough fuel to enable us
to get some experience of driving in your country before having to find a petrol station. (One less worry). The
only difficulty we encountered was actually finding your Rep. at the airport on our arrival, as your instructions
directed us to the coffee bar, which is located by the departure gates, whereas, the actual meeting place was
alongside the airport cafe. A small point perhaps, but nevertheless confusing and it certainly caught us out.
Once we had made contact, initially by phone to your office to enable us to locate your Rep. then everything
went very smoothly, thanks. We would certainly use Farocar again.
Stuart & Julie Brown, UK (11/April)
We have just returned home after a great vacation in the Algarve.
I must compliment you on how easy you make renting a car.
In particular I would like to thank Alberto for taking care of a technical problem I had with the first car.
I called and spoke to him about it and he had another car at my hotel within an hour. Now that’s great service.
We go to Portugal almost every year now and in future we will definitely get our car from Farocar.
Robert Fortier, Quebec - Canada (26/March)
Would like to thank you for your very corteous and efficient dealings with our recent car hire, we were
upgraded to a larger car at no extra cost, which we were absolutely delighted with, it made our holiday even more
enjoyable, we will definitely use you again. Have passed all your details to friends and family. Thankyou very
much. Mr & Mrs K. Hobson.
Mr & Mrs K. Hobson, Leeds - England (20/March)
I am writing to thank Farocar for once again making my care hir in Portugal a trouble free experience.
Our visit in January was the third time we have used Farocar and on each occasion it has been a pleasure
dealing with your company.
The internet booking site was much easier to use than many other care hire firms and I could not fault the
friendly service provided at Faro airport and on the telephone.
I hope to use Farocar many times in the future.
Kind regards, Ronnie and Liz McLernon, Lisburn - Northern Ireland (03/March)
Hi Pedro, good morning.
I would like to give you my congratulations, it was a fast and easy service at Faro airport, the weather could
be better but anyway I guess that you couldn't do anything about this.
Many Thanks, Lewis. from USA, New Jersey (18/January)
Congratulations for your great service at Faro airport, it was fast and easy, just in time to play a few rounds
Many Thanks, David G. from England (12/November)
Just wanted to say thanks
We have hired cars all over the world from USA to OZ and in Europe and using farocar.com, proved to be the least hassle of all of them.
Our luggage was lost and we were late by 45 minutes coming out of the airport but the representative waited.
On our return we said we would be at the airport at 9.00 am and the representative was there... all we had to do
was hand him the keys and walk into the airport
The Watt family from England (06/June)
We have just returned from our holiday in Portugal where we rented one of your vehicles.
We would just like to thank you for the prompt service we received.
We shall again rent one of your cars next year when we return.
Thank you once again.
Simon Langman, Worthing - England (06/June)
Hello from Ireland!
I want to thanks for everything you have done for us, we had all the attention we needed and
your staff was very helpful from the very first time when at faro airport.
I personally recommend this site for anyone wanting to hire a car with a friendly smile and easy procedures and paper works.
Paula Sharon, Dublin - Ireland (29/April)
Dear Nélia and António, we wish to express our appreciation for your kind attention and service.
Our vehicle was a few months old and in perfect condition. Our sunny holidays were great, we
spent a wonderful time and sincerely hope to return next year.
Thanks for everything.
Margaret and David Robertson, Coventry - England (23/June)